Consolidated tech stack - Keeper http://static.keeper.app Keeper - Software for Bookkeepers and Accountants Wed, 04 Dec 2024 21:30:20 +0000 en-US hourly 1 https://wordpress.org/?v=6.8.1 /wp-content/uploads/2024/09/cropped-Keeper-Favicon-32x32.png Consolidated tech stack - Keeper http://static.keeper.app 32 32 How to Build Your Accounting Tech Stack https://keeper.app/blog/accounting-tech-stack/ https://keeper.app/blog/accounting-tech-stack/#respond Wed, 06 Nov 2024 15:49:59 +0000 https://keeper.app/blog// Long gone are the days of managing your...

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Long gone are the days of managing your accounting practice with pen and paper. Today, countless digital tools are at your disposal, capable of streamlining every accounting process from file sharing to project management.

However, with so many options to choose from, it’s all too easy to wind up with bloated systems and inefficient workflows. Here’s a guide to building an accounting tech stack that covers all your bases without unnecessary complexity.

1. Client’s Ledger Tool

One of the foundations of your accounting tech stack is the ledger tool you have your clients use for their bookkeeping. As the ultimate home of their financial records, it plays a central role in your practice’s systems.

As a result, it’s critical to recommend a tool that integrates with the rest of your accounting software solutions. Ideally, it should also provide the features clients want without sacrificing usability or breaking their budget.

Some of the most popular options to consider include:

  • Intuit QuickBooks Online
  • Intuit QuickBooks Desktop
  • Xero
  • Sage Intacct

If a prospective client's finance team already uses a different accounting automation software, you might not be able to make them change, but be careful about accepting other solutions. Juggling multiple bookkeeping tools can make life much more difficult, especially if you don’t have a tool like Keeper that syncs with them.

Not only is it often inefficient to switch back and forth between solutions, but it also requires your staff to spend time learning how to use each tool.

2. Customer Relationship Manager

A customer relationship manager (CRM) is a tool that helps your business manage interactions with current and potential clients. More specifically, it should allow you to document, organize, and analyze customer information in one location.

Fortunately, you don’t have to look for a separate product that does the trick. As part of our mission to offer comprehensive bookkeeping practice management software for bookkeepers and accountants, Keeper includes robust CRM features.

From your dashboard, you can view a list of all the clients connected to your account. You can also assign custom properties to each one, such as industry or service tier, which you can then use to sort and filter the list as needed.

You’ll also see a summary of all the information you have on that client in one place, including:

  • Monthly close and payroll status
  • Unanswered transaction questions
  • Vendor requests
  • Client-submitted documents
  • Instant chats with the client
  • Staff assigned to the client

Consolidating and organizing your client information like this makes it much easier to stay on top of outstanding tasks for each client, respond to their communications quickly, and maintain strong relationships, which is essential to growing your business.

3. Project Management

Project management software is designed to provide an intuitive and efficient system for tracking, organizing, and prioritizing tasks.

In the bookkeeping and accounting industry, timeliness is at a premium, so it’s an especially important tool to have for an effective tech stack.

One of the problems with most project management solutions is that they’re entirely separate from the rest of your workflows. They require you to toggle between different apps or tabs, which may seem like a minor disruption but can create real inefficiencies.

That’s another issue that Keeper can help you solve by integrating project management features into the platform. With its built-in task management tool, you can keep track of everything you’re working on and do that very work in real time, without having to leave the app.

It’s no glorified spreadsheet either. Keeper can facilitate all of the following:

  • Workflow templates: Create reusable workflow templates for month-end closes, automatically assigning tasks and subtasks. That takes the guesswork out of recurring projects, potentially reducing your planning time each month.
  • Collaborative tools: Internal chat and comment features let you link directly to tasks, making it easy for team members to collaborate and solve issues quickly without having to send emails back and forth.
  • Task categorization: Add tags and categories to both tasks and clients, making it easy to filter and prioritize responsibilities. You can see what needs immediate attention across your entire client list at a glance.

Stop juggling extraneous apps and start keeping track of your work where you actually do it. By streamlining your project management with Keeper, you can help make your entire practice more efficient.

4. Expense Management

Managing employee expenses without a dedicated solution is often incredibly inefficient

Your team members may have to track their costs with manual data entry, submit expense reports via email, and wait weeks for approval and reimbursement without updates.

Expense management software facilitates every step in the process, making it much more convenient for your staff to document their expenses, submit reports with receipts attached, and track the status of their pending reimbursements.

In addition, tools often allow you to create and automate customized approval workflows, which can shorten the processing time significantly. Here are some popular options to consider:

  • Expensify
  • BILL Divvy
  • Ramp
  • Brex
  • Navan

Since many of these tools let you issue corporate credit cards to your team or finance leaders, they can also help you accrue points or cash back rewards that you can use to offset your business expenses.

5. HR/Payroll Software

Human resources is another aspect of your accounting practice that you probably can’t afford to manage entirely by hand.

Software can help automate many time-intensive tasks, including employee onboarding, payroll payment processing, and benefits administration.

Just as importantly, payroll software helps protect you from human error, and payroll compliance mistakes can be costly. As a result, it’s well worth including a payroll automation solution in your accounting technology stack.

Fortunately, there are many reliable options to choose from. Here are some popular options you might want to consider:

  • Gusto
  • Rippling
  • Paylocity
  • ADP Workforce
  • Paychex

While most payroll management software share certain fundamental capabilities, they can have significant differences. One factor you should make sure to consider is the degree to which each software solution helps with compliance.

A tool with robust financial reporting features can save you a lot of time and effort, but they may cost significantly more than one that requires you to handle compliance on your own. You have to determine which makes the most sense for your needs.

6. Team Email Account, Calendar, and File Sharing

Every accountant's practice needs email, calendar, and file-sharing tools. It’s easy to take this kind of administrative software for granted, but it’s fundamental to your team’s ability to communicate and collaborate with each other and your clients.

Even if you use a platform like Keeper to send instant messages, organize day-to-day tasks, and share sensitive documents, you’ll still need to supplement them with these traditional tech tools to have a fully functional system.

Since you’ll be constantly using these tools in some capacity or another, it’s essential that you choose intuitive, reliable products. Two of the top options to consider include:

  • Google Workspace: Google Workspace provides a robust suite that includes Gmail for email, Google Calendar for scheduling, and Google Drive for file sharing.
  • Microsoft 365: Microsoft 365 offers an integrated solution with Outlook for your email and calendar, Microsoft Teams for messaging, and OneDrive for file sharing.

Using a single cloud-based system for all three functions is usually preferable to mixing and matching your email, calendar, and file-sharing tools. There’s a synergy between them that makes navigating them much more intuitive.

That said, which one you prefer largely comes down to personal preference. Play around with a few different options to gauge which user interface works best for you and your team.

7. 1099 Management

1099 management is consistently one of the most headache-inducing aspects of running a bookkeeping or accounting firm.

Determining which vendors need forms and filing them by the dozen is hard enough, but requesting W-9s and following up with the inevitable non-responders can be even more frustrating and time-consuming.

As a result, 1099 management software is often a worthwhile addition to a modern tech stack. It can significantly streamline many aspects of the process, saving you time and helping to prevent data-entry errors.

This is another area where Keeper shines. Our 1099 document management software can make life much easier for you.

The Prepare 1099s Report integrates with your client’s ledger tool and automatically identifies which vendors meet the reporting threshold, excluding credit card transactions by default.

If one of a client’s qualifying vendors is missing a W-9, you can request that your client or the vendor send you a copy directly through the app. Once received, you can save it to the client’s file on the platform, where it will sync back with their ledger tool.

When it’s time to file, you can also export all the financial data in your preferred format to streamline the preparation process in a product like Track1099 or Tax1099.

8. Automation Features

To build complete accounting tech stacks, you usually need multiple platforms. That typically involves some unavoidable level of inefficiency due to the need to jump between tabs or apps, but it doesn’t have to.

Fortunately, dedicated automation software can help you customize automatic workflows that connect your disparate tools and significantly streamline otherwise time-consuming processes.

For example, you might construct a workflow automation that triggers whenever you add a new client to your bookkeeping CRM. It could create a new folder for them in your file-sharing system and send a welcome email with an onboarding checklist.

Zapier is arguably the world’s leading tool for this kind of automation. It can connect to thousands of integrated apps, providing the flexibility to construct virtually any workflow you need.

Its user interface is also fairly intuitive and requires no coding, so you don’t have to be tech-savvy to make it work for you. In fact, it comes with a library of pre-built workflows called “Zaps” that you can use to automate many popular tasks.

If you’re looking for a more budget-friendly alternative, Make (formerly Integromat) is one to consider. It doesn’t have as many pre-built workflows and so may require more know-how, but its paid plans are significantly cheaper.

Increase Your Productivity With Keeper

By keeping accounting tech stacks as lean as possible and automating workflows with tools like Zapier, you can minimize the inefficiencies usually associated with having to work across multiple software solutions.

That said, juggling tools is still going to cost you time, even if that’s only by forcing you to set up automated workflows upfront. It can also be expensive, as each solution you add to the mix may require an additional subscription.

One of the best ways to maximize your productivity with the right tech stack while minimizing the impact on your resources is to use a bookkeeping workflow software that can facilitate several processes that usually require separate products.

Keeper is exactly that. We’ve designed it to give bookkeeping and accounting professionals one place where they can do all their work. For example, it includes features designed to replace software for:

  • Project and task management
  • Form 1099 management
  • Receipt management
  • Bookkeeping client portal
  • Customer relationship management

Book a demo today and learn why thousands of accountants trust Keeper to power their practices.

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How BSFS Saves Over 50 Hours Per Month With Keeper’s File Review Tools https://keeper.app/customer-stories/how-bsfs-saves-over-50-hours-per-month-with-keepers-file-review-tools/ Mon, 19 Aug 2024 03:03:56 +0000 https://keeper.app/?post_type=customer-story&p=330 Highlights BSFS significantly reduced time spent on manual...

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Highlights
  • BSFS significantly reduced time spent on manual bookkeeping tasks and email communication with Keeper’s QuickBooks integrated review tools and client portal.
  • Keeper’s dashboard and customizable client templates replaced their spreadsheet-based workbooks, giving management a high-level view of all client activities.
  • In their first month on Keeper, BSFS saved over an hour per client across their 50 clients.

 

50 clients and 1 HUGE spreadsheet

Debra Kilsheimer, a seasoned accountant and solopreneur, has been running her own practice for over 20 years. Behind the Scenes Financial Services (BSFS) serves a diverse client base, offering a vast collection of services which include bookkeeping, tax, consulting, and more.

Before Keeper, Debra ran her firm by relying on conventional accounting tools and a detailed Google spreadsheet to manage tasks and workflows. And although Debra lovingly referred to it as a “work of art,” she admitted the spreadsheet was cumbersome to keep up. She needed a reliable system to streamline and automate her close process, in order to continue providing stellar services to each of her clients.

As someone with extensive experience in the bookkeeping field, Debra was aware that growth = more clients; but more clients = more deadlines. She found herself feeling overwhelmed, stressed and frustrated with her current process.

“I was tired of the manual workflows, tedious spreadsheet upkeep and extra clicks that kept me up at night and blocked me from meeting deadlines.” After hearing her peers rave about Keeper, Debra knew she needed to check it out.

 

“I’ve spent far more than $10 a client in personal time working to stay organized and keeping my spreadsheets updated.”

 

Getting started with Keeper

Debra always understood the benefits of automating her practice, but was discouraged when her workflows were still scattered across multiple tools that did not integrate with one another. “I tried other applications, but they did not provide the end-to-end visibility I was looking for. I always fell back to the same old spreadsheet I created for myself,” said Debra. These missing features – along with lackluster customer support experiences with other software – prompted Debra to schedule a demo call and take advantage of Keeper’s 14 day trial. When she did, everything clicked.

“Keeper was simple, powerful, and made sense for my accounting brain,” said Debra. It helped consolidate the fragmented systems and tools Debra was using into one single platform, unlike other tools she had previously tested. “Keeper integrates directly with QuickBooks Online so there’s no more tabbing between the different apps I would use to run my close; I can do everything I need with Keeper.”

After choosing Keeper, Debra took an all-or-nothing approach and onboarded all 50 clients immediately. Her strategy was to learn the platform in steps; which allowed her to master key features without feeling overwhelmed. She quickly built a strong relationship with her Customer Success Manager (CSM) and was pleasantly surprised by the smooth transition and ongoing support she received while ramping up in the app.

“If I ever got stuck on something, I reached out to my CSM – and he never made me feel like I was bothering him. The support at Keeper is fantastic, every app should take lessons from Keeper in this area,” Pam said.

 

Using Keeper’s QuickBooks Integration & Client Portal together

Debra emphasized the immediate benefit gained from using Keeper’s QuickBooks integrated file review tools. “Instead of compiling ‘ask my accountant’ questions into a spreadsheet and sending an email out each week, I use Keeper’s Uncategorized Transaction report to reduce the painful email ping-pong,” she said. Debra also noted that Keeper’s uncategorized transaction report saved her multiple hours per week. “It was easy and simple to identify and mark transactions that required client input, and with only a few clicks, I could upload them directly in my client’s portal.”

To further increase the response rate from her clients, Debra set up automated email reminders to be sent at the beginning of each week. “I no longer worry about whether I sent that email. Keeper’s automation does it for me, and it saves me hours of time and headaches.” After receiving an answer from her client, Debra can code those transactions directly in Keeper and push everything back to QuickBooks Online, effectively tracking her work in the same place she’s doing her work.

 

Debra appreciates how easy it is to collaborate with clients using Keeper’s Client Portal. “I despised having to bother and harangue my clients because they forgot to answer my questions and send me documents,” she said.

Keeper’s Client Portal is far less intrusive and provides an additional layer of security when questions need to be asked. “My clients are responding twice as fast, and they love that the portal uses a magic link, so they do not have to manage another password.”

This setup allows Debra the freedom to easily complete mundane tasks in order to provide a bigger picture to the client regarding their financials. At the end of the month, Debra uses Keeper’s reporting tool to build and create an executive summary containing key statements, metrics, and KPIs; all custom-built to her clients’ industries. “I no longer have to jump back and forth between multiple applications to create the reports I want – and similar to the transaction questions, I can post everything directly in the portal.”

 

Keeper’s 360-degree client view (see ya, spreadsheets)

Last, but certainly not least: Keeper’s dashboard gave her the freedom to finally close out of the tab that held her all-encompassing spreadsheet. Now, Debra was equipped with not only the quality controls that she desperately desired, but also a high-level dashboard to help her stay organized each month.

Debra processes sales tax and payroll for over 25 clients. Prior to Keeper, she would consult her spreadsheet and cross her fingers, hoping that she would not forget a step. Flipping through various tabs and apps, Debra would slowly work her way through each client’s monthly close. To solve this problem, Debra worked diligently with her CSM in order to build out templates and rules for each specific client need. “I only had to think about these details once when I set my clients up, and now Keeper does the thinking for me,” she said.

Today, by leveraging Keeper’s CRM Dashboard, she can now get a bird’s eye view of all her clients’ properties; which clients require sales tax and payroll assistance; what might still be outstanding down to the task level; and how the month-end close is tracking as a whole.

 

“My ducks are in a row, and nothing falls through the cracks.”

 

Building a firm of the future

Debra has significantly reduced the time spent manually reviewing client files each month, thanks to Keeper’s automated workflows and her increased organization. “The flossing of my teeth is done automatically,” she quipped.  “I would not be able to manage 50 clients by myself without Keeper. The money I’ve made through my newfound efficiency alone has more than paid for this software.”

Today, Debra manages upwards of 75 clients, all on Keeper.

 

“Instead of worrying if my tasks are done, I can advise my clients and help them make educated business decisions.”

 

 

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How On The Books reviews 700 transactions per month using Keeper's File Review https://keeper.app/customer-stories/how-on-the-books-corrects-700-transactions-per-month-using-keepers-file-review/ Mon, 19 Aug 2024 03:01:04 +0000 https://keeper.app/?post_type=customer-story&p=328 Highlights Keeper’s File Review tool helps On the...

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Highlights
  • Keeper’s File Review tool helps On the Books’ team catch hundreds of common bank feed errors, like inconsistent transaction coding and transactions missing payees or classes.
  • Keeper centralizes account reconciliation and client communication, improving client relationships and decreasing response times.
  • On the Books replaced three different tools with Keeper, giving managers more visibility over the team’s work.

 

“We don’t need to do manual reviews, or use QuickBooks to run 10 different reports – instead we use Keeper.”

 

The beginning of On The Books

Pam first cut her teeth in public accounting working in the CAS department at a traditional CPA firm. After identifying the potential to infuse technology and automation into the accounting process, she opened up On The Books, LLC in 2016. Today, Pam leads a team of seven employees who provide bookkeeping, accounting, and consulting services to over 50 clients.

“We’ve become very niched in terms of the clients that we work with and where they are in their business journey,” Pam explains. Her ideal clients are early-stage, venture-backed technology and life sciences startups.

Over the last two years, On The Books has experienced impressive 70% year-over-year growth. As a tech-oriented business owner working with like minded clients, Pam was eager to turn her attention toward finding a tool that would simplify the systems within her practice.

 

“We grew 70% year-over-year and needed a tool to bring order to the chaos”

 

The search for a single, reliable bookkeeping platform

After testing a handful of systems from Asana, to ClickUp, to Dext, Pam admitted that she found specific elements she liked within each system, but ultimately found that they were too disconnected and lacked consistency. She needed the perfect solution that could increase transparency, track action items, and streamline the bookkeeping work for her team. “I wanted insights into who was working on which tasks, and when those tasks were due,” she noted.

When Pam decided to try Keeper, she was delighted with what she discovered. Keeper’s native close templates and task management tools helped the team meet deadlines in half the time and increased overall organization and efficiency across the team. “I’ve been able to consolidate and ditch other tools that were not integrated,” said Pam.

 

Product - Monthly Close Dashboard

 

Spell check for bookkeepers

Keeper swiftly became the central hub for all of On the Books’ work, because it empowered the bookkeeping staff to tackle the month-end close in a collaborative and error-free way. Keeper’s Close Page is broken up into different sections; with each section consisting of dozens of file review tools to improve the quality of the close itself. These tools allow Pam to delegate a large portion of the review work to her bookkeepers, and solves the task-list issue she previously faced. “I can track what each employee is working on and how far they are in the process of closing clients’ accounts at a quick glance.”

A key feature relied on by the On the Books team is known as the Expense Inconsistency Report. It highlights expense transactions in the current closing period that might be miscoded. The report analyzes each expense in the current period, cross-references those against transactions in the past year, and flags potential anomalies. Because of its integration with QuickBooks/Xero files, Keeper can detect these common bank feed errors and flag transactions without payees, uncategorized transactions, and even those which have not been assigned to a class or location.

It’s like spell check for bookkeepers,” said Pam. “Task management is one thing, but the major draw was that Keeper ensures my team is always doing things correctly.”

At the current stage of On the Books’ experience with the tool, Pam’s bookkeepers push her to add each and every client to Keeper – because it provides a newfound level of confidence in the accuracy of their work product.

 

“Our customers’ financial reports are more accurate than ever before. Keeper helps catch the little things that the customer may not care about or notice.”

 

Expense inconsistencies

 

“Keeper’s Expense Inconsistency Report makes it easy for my team to drill down to the vendor and account level and see things that we were not able to originally identify using QuickBooks on its own,” said Pam. When asked how Keeper helps from a supervisor’s perspective, Pam replied, “Without a doubt, Keeper saves us time from a review standpoint. Mistakes are diminishing  and we can review and prepare for client meetings rather than spending time redoing the work.”

Another top feature used by the team is Keeper’s Prepare 1099s Report. “It’s so easy to let a client know we need a W9 and when it comes directly from the vendor, it’s so smooth! Keeper’s Prepare 1099s and New Vendor Report helps us catch any missing W9s immediately. We expect these tools to cut down the amount of time we spend chasing W9s at the end of the year by two-thirds or more.”

 

Better communication = stronger client relationships

Pam’s team immediately saw the value in Keeper’s integrated platform which centralized account reconciliation with client communication.

“The Expense Inconsistency Report makes it easy for my team to drill down to the vendor and account level and see things that we were not able to originally identify using QuickBooks on its own,” said Pam. “Keeper has become our secure place to store documents and review and answer client questions at the transaction level, instead of having to type everything out in an email or spreadsheet for our clients to review. All the necessary details are visible in one place.”

Before Keeper, the clients that Pam onboarded would forward documents in an email, leading to multiple threads and chaos for the team. Pam was pleasantly surprised at her clients’ willingness to shift from sending emails to using the Keeper Client Portal, and credited the accessibility to Keeper’s magic links. “It allows our clients to login to the portal without having to keep and manage a password. They click a link and go directly to the portal, where they upload documents, answer our questions, and even ask their own if necessary.”

 

“We no longer have to type everything out in a spreadsheet or email and pray for the client to respond”

 

Pam’s advice to firms considering practice management software

Of course, not everyone is actively looking to introduce new technology into their practice or rebuild their systems via new software.  But Pam sees technology and automation as powerful drivers of productivity, and encourages accounting professionals to remain open-minded about shifting away from antiquated practices. “Keeper has become our safety net. We no longer have to do our reviews manually, or use QuickBooks to run 10 different reports – we can just use Keeper.”

Pam’s team has continued to expand, and she recently hired an Accounting Manager/Supervisor. After joining On The Books and exploring Keeper for the first time, the new teammate said, “I came from a much larger firm, and Keeper would have been so helpful to have there. I do not know why every firm is not using this tool.” Pam sees it the same way, still impressed at the time savings accrued from a supervisor standpoint. “Keeper can easily save you an hour of your time per day, and for $10 a client, it is well worth the investment.”

 

“I don’t know why every firm in the world is not using Keeper.”

 

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How PlumbBooks saves 30 minutes per client per month with Keeper https://keeper.app/customer-stories/how-plumbbooks-saves-30-minutes-per-client-per-month-with-keeper/ Mon, 19 Aug 2024 02:52:09 +0000 https://keeper.app/?post_type=customer-story&p=324 Using Keeper to dominate an underserved niche In...

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Using Keeper to dominate an underserved niche

In 2019, Cheryl Lanahan put her entrepreneurial spirit to the test when she started PlumbBooks. Specializing in accounting and bookkeeping services for residential home service companies, Cheryl’s vision stemmed from her time working at a plumbing company. She realized the need for a specialized bookkeeping practice catering to the trades industry.

“We’ve managed over 15,000 client questions through Keeper’s Client Portal”

Before adopting Keeper, PlumbBooks relied on a Google Document labeled ‘our conversation page’ to manage uncategorized transactions, questions, and client responses. Keeper immediately transformed the organizational process at PlumbBooks, providing a streamlined and intuitive method for linking individual questions directly to the corresponding transactions.

Cheryl’s typical clients operate with six or fewer trucks, and many of them are hands-on owners in the field. “The owners that I work with are typically out in the field,” Cheryl stated. “Keeper lets our clients focus less on the books and do what they love, which is getting out on a job site and adding value where it counts.”

“Keeper has been an absolute game-changer. We encourage our clients to only contact us through Keeper’s Client Portal.” The PlumbBooks team has used Keeper to manage and facilitate over 15,000 client questions and has no plans of changing anything up.

Keeper eliminates administrative headaches and empowers Cheryl and her team to act as trusted advisors to their clients.

“Keeper and the Client Portal offer our team a single, centralized hub where we house everything our clients require. Like the power tools our clients use, Keeper significantly boosts our speed and efficiency during the month-end close.”

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Keeper Testimonials - Managing Over 15,000 Client Questions With Keeper nonadult